Category Archives: blog

Ducks Quack, Eagles Soar

I was waiting in line for a ride at the airport in Dubai. When a cab pulled up, the first thing I noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for me.

He handed me a laminated card and said: ‘I’m Abdul, your driver. While I’m loading your bags in the trunk I’d like you to read my mission statement.’

Taken aback, I read the card. It said: Abdul’s Mission Statement:
To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.

This blew me away. Especially when I noticed that the inside of the cab matched the outside. Spotlessly clean!

As he slid behind the wheel, Abdul said, ‘Would you like a cup of coffee? I have a thermos of regular and one of decaf.’

I said jokingly, ‘No, I’d prefer a soft drink.’

Abdul smiled and said, ‘No problem. I have a cooler up front with regular and Diet Coke, lassi, water and orange juice.’

Almost stuttering, I said, ‘I’ll take a Lassi.’

Handing me my drink, Abdul said, ‘If you’d like something to read, I have The NST , Star and Sun Today.’

As they were pulling away, Abdul handed me another laminated card, ‘These are the stations I get and the music they play, if you’d like to listen to the radio.’

And as if that weren’t enough, Abdul told me that he had the air conditioning on and asked if the temperature was comfortable for me.

Then he advised me of the best route to my destination for that time of day. He also let me know that he’d be happy to chat and tell me about some of the sights or, if I preferred, to leave me with my own thoughts.

‘Tell me, Abdul ,’ I was amazed and asked him, ‘have you always served customers like this?’

Abdul smiled into the rear view mirror. “No, not always. In fact, it’s only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard about POWER OF CHOICE one day.”

Power of choice is that you can be a duck or an eagle.

‘If you get up in the morning expecting to have a bad day, you’ll rarely disappoint yourself. Stop complaining!’

‘Don’t be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.’

‘That hit me. really hard’ said Abdul.

‘It is about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes, slowly … a few at a time. When my customers responded well, I did more.’

‘I take it that it has paid off for you,’ I said.

‘It sure has,’ Abdul replied. ‘My first year as an eagle, I doubled my income from the previous year. This year I’ll probably quadruple it. My customers call me for appointments on my cell phone or leave a message on it.’

Abdul made a different choice. He decided to stop quacking like a duck and start soaring like an eagle.

Start becoming an eagle today … one small step every week..next week… And next…And….

A great Thought..

“You don’t die if you fall in water, you die only if you don’t swim.

Thats the Real Meaning of Life.

Improve yourself and your skills in a different way.
Be an eagle…not a duck!

on yankee life: nairaLander’s diary

Re: Piece of Mind by breathing(f): 7:54pm
Thanks everyone for the shoutouts and well wishes, I really
appreciate.
There’s nothing I hate more than a 6am shift, yet I keep
taking them cuz I am an Igbo girl. Its so hard to sleep
knowing that wake up time is 5am the next morning, the
mere thought of that drives sleep away.
But I console myself by reminding myself that very soon I’d
be back in Nigerian working those 9-5s, every day, no days
off, except weekends, add that to hot sun, traffic and
wahala
Speaking of getting real jobs, I was talking to someone at
work today about quitting the company, and she’s like ‘noo
don’t go, why’ and I’m like ‘because I’ve graduated and it’s
time to go find a real job’ and she looked at me like I had
just hurt her feelings. She and another guy there then
asked why I would say that our job wasn’t a real job
I tried to rephrase my words to refrain from making them
feel insulted but at the same time I find it amusing how
simple the lives of white people are. Sometimes I admire
them, sometimes I envy them, other times I just find it
unbelievable how a huge majority of the country can be so
content in a life of just earning rent and money for monthly
night outs.
This girl in question and I started working here at the same
time on a part time basis, cuz we were both students. She
was in college, which is like pre-university and a month after
we started working, she announced that she was quitting
college.
Why I asked
Because she has found a job ofcourse she says
This job? I asked
Well, she’s realised she’s not cut out for college, she’s
switching to full time work. She says
They live in houses subsidized by government so basically
they don’t even have to pay rent, just earn enough money
to fund your next iphone and next months alcohol and fuel
your car.
Its also kinda refreshing to meet people who are so easily
satisfied, and who don’t have their lives all planned out. In
Nigeria everyone dives out of secondary school then dive
into university then dive out then dive into the so called job
market then because its overflowing in there, we further
dive into Masters, marriages, make up artistry .
We are all diving out of fear. We don’t have the
opportunities our oyibo counterparts have. We can’t decide
to use our secondary school certificates and get part time
jobs that can pay our bills, even our university certificates
can’t even guarantee such jobs.
On the other hand, I think our poverty is special too. It’s
nice that 16 year olds can’t just decide to get a job and quit
university, that would simply give our parents high blood
pressure. My dissertation required me to make a
comparison of Nigerian and Jerusalem cultures according
to Hofstede’s and other models, I might discuss this in a
later post.